Payment Policy

Payment Policy

Last Updated: 11/22/25

This Payment Policy (“Policy”) outlines the methods, requirements, and conditions for all payments made to Athlete Recovery HQ (“we,” “us,” or “our”). By completing a transaction on our website, you agree to the terms outlined below.


1. Accepted Payment Methods

We currently accept the following secure payment options:

  • Visa

  • Mastercard

  • American Express

  • Discover

  • Shop Pay

  • Apple Pay

  • Google Pay

  • PayPal

  • Any other payment methods displayed at checkout

All payments must be successfully authorized before your order is processed or shipped.


2. Payment Timing

  • Your payment method will be charged immediately upon placing your order.

  • Orders will not be fulfilled until payment is fully processed and verified.

  • If payment authorization fails, the order will be automatically canceled.


3. Pricing & Currency

All prices shown on our website are in United States Dollars (USD) unless otherwise stated. We reserve the right to:

  • Update product pricing at any time

  • Correct pricing errors or inaccuracies

  • Modify or end promotional discounts

If a pricing discrepancy occurs, you will be contacted to confirm the updated amount before your order proceeds.


4. Sales Tax

Sales tax is applied based on the shipping destination and calculated during checkout in accordance with applicable state and local tax regulations.


5. Payment Security

We use industry-standard encryption and secure payment gateways to protect your information.
We do not store full payment details on our servers.

Transactions may undergo fraud screening. If flagged:

  • Additional verification may be required

  • Orders may be delayed

  • Orders may be canceled if verification cannot be completed


6. Failed or Rejected Payments

If your payment is declined:

  • The order will not be processed

  • You may attempt a different payment method

  • We may contact you for updated information if appropriate

Repeated failed payment attempts may result in temporary account restrictions.


7. Chargebacks & Disputes

We encourage customers to contact us first regarding any billing concerns.
Unauthorized or unjustified chargebacks may result in:

  • Order cancellation

  • Account suspension

  • Denial of future purchases

All disputes will be handled in accordance with our Billing Terms & Conditions and Refund Policy.


8. Contact Information

For payment-related questions or assistance, please contact us:

Athlete Recovery HQ
Phone: 570-720-7845
Email: support@athleterecoveryhq.com
Business Address:
501 Cambria Avenue, Suite #240
Bensalem, PA 19020-7213


9. Acceptance

By submitting payment on our website, you acknowledge that you have read, understood, and agreed to this Payment Policy.

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