Billing Terms and Conditions

Billing Terms & Conditions

Last Updated: 11/22/25

These Billing Terms & Conditions (“Terms”) govern all purchases made through Athlete Recovery HQ (the “Company,” “we,” “us,” or “our”). By placing an order on our website, you acknowledge and agree to be bound by these Terms. Please review them carefully before completing any transaction.

1. Payment Methods

The Company accepts the following forms of payment:

Major credit and debit cards (Visa, Mastercard, American Express, Discover)
Shop Pay
Apple Pay
Google Pay
PayPal
Any additional payment methods displayed at checkout

All payments must be authorized and successfully processed before an order is fulfilled.

2. Accuracy of Billing Information

You agree to provide current, complete, and accurate billing information for all transactions conducted through our website. This includes, without limitation:

Your legal name
Billing address
Email address
Phone number
Valid payment credentials

You further agree to promptly update any changes to your billing details to ensure uninterrupted service and accurate processing of orders.

3. Order Processing & Payment Authorization

Upon placing an order:

Your payment method will be charged immediately.
You will receive an order confirmation email.
Orders will enter our processing queue within normal fulfillment timelines.

All transactions are subject to verification and acceptance by the Company. We reserve the right to refuse or cancel any order at our sole discretion.

4. Pricing & Currency

All listed prices are in United States Dollars (USD) unless otherwise noted.
We reserve the right, at any time and without prior notice, to:

Modify product pricing
Correct typographical or system-related errors
Apply or remove promotional discounts

If an error affects the pricing of an item in your order, we will notify you and offer the choice to proceed at the corrected price or cancel the order for a full refund.

5. Taxes

Applicable sales tax will be calculated based on the shipping address provided at checkout and assessed in accordance with federal, state, and local laws.

6. Fraud Prevention

We employ various security measures and fraud-prevention tools. If an order is flagged for potential fraudulent activity:

Additional verification may be required
The order may be placed on hold
The order may be canceled if verification cannot be obtained

If an order is canceled for fraud-related reasons, a full refund will be issued promptly.

7. Refunds & Chargebacks

Refunds will be issued in accordance with our Refund Policy, which forms part of these Terms.

We strongly encourage customers to contact us directly with any billing concerns prior to initiating a chargeback. Unauthorized or unwarranted chargebacks may delay resolution and could result in account termination.

8. Contact Information

If you have any questions regarding billing, payments, or charges, you may contact us at:

Athlete Recovery HQ
Phone: 570-720-7845
Email: support@athleterecoveryhq.com
Business Address:
501 Cambria Avenue, Suite #240
Bensalem, PA 19020-7213

We strive to respond to all billing inquiries within 24 hours.

9. Acceptance of These Terms

By completing a purchase on our website, you affirm that you:

Have read, understood, and agreed to these Billing Terms & Conditions
Authorize the Company to charge your selected payment method
Acknowledge responsibility for all charges incurred under your account

These Terms are subject to change without notice, and it is your responsibility to review them periodically.